Services

Four service pillars — built around the way eThekwini actually works.

Choose the pillar that fits, or start with an issue type below. Every enquiry begins with a free discovery call.

We take on billing disputes, meter errors and surcharge headaches — and negotiate directly with council on your behalf.

From zoning to rates clearance, we handle the paperwork and municipal legwork so your property moves forward.

Bank-ready, council-ready development packs built by people who've sat on both sides of the table.

Licensing, compliance, and the plans that get banks to say yes — support for start-ups and established SMEs.

Not sure where to start?

Select your issue type.

We'll route your enquiry to the right specialist and reply within one business day.

Disconnections, faulty meters, tariff and account disputes.

Leaks, high estimates, meter re-reads and account queries.

Valuations, rates clearance, arrears and refund claims.

Transfers, zoning, building plan approvals and compliance.

Helping families resolve a loved one's municipal accounts.

Negotiated settlements, repayment plans and reconnections.

Ready when you are